No one wants to hear the news that their home’s roof needs repairs or worse, replacing. But a roof will not last forever and keeping it in top shape is essential to your family’s comfort and safety. If you find yourself in need of roof repairs there are strategies for finding and hiring the best residential roof contractors to get the job done right.
Word of mouth is a good place to start. Friends, family members, co-workers, and neighbors may have had great experiences with local residential roof contractors and be more than willing to share contact information. Get as many details as you can on timeliness, cost, courtesy, and results. Be aware, however, that all roofs are not the same, so if your sister hired a residential metal roofing contractor, but you have a PVC flat roof, you may not see the same results. Further research will be needed to gauge the options among residential roofing companies.
Research Residential Roofing Contractors Online
Even with a solid recommendation, doing online research on any residential roofer before you call them, can help you find the best person to do the work required whether your roof is metal or shingle, flat or pitched.
Do you ever purchase anything online these days without first checking the reviews? Reviews are just as important when looking for roofing services. Read the comments to look for clues as to how easy the roofing company was to communicate with, how fair the pricing was, and what was the end result.
Do a full investigation of the residential roofing contractor’s website. First check whether they are licensed, bonded, and insured. Most roofing companies will highlight that information on their website, often with the license number listed. If this information is not available from the website, you can also check the Oregon Construction Contractors Board (ORCCB) site which tracks licenses and complaints and shares information on how you can verify the validity of a contractor’s license. Let’s face it, you can’t be too careful these days when fraud seems to be everywhere.
If your research shows the residential roofing contractor is properly licensed, next check how many years they’ve been in business and what professional associations they belong to. Pacific West Roofing carries memberships with the Western States Roofing Contractors Association (WSRCA) and the Associated Roofing Contractor Group (ARC) which allows us to easily access continuing education on safety, products, and practices which not only benefits our team but benefits our customers.
Questions to Ask a Residential Roofing Contractor
Once you’ve exhausted the information found online, it’s time to contact a potential roofing contractor directly and ask some critical questions.
Every roof is not the same, so make sure your residential roofing contractor is experienced working with whatever material you have or want. Ask what roofing products the roofing company is certified to install and what type of ongoing training installers and repairers have undergone with the product. If certified, the residential roofing contractor should be able to tell you all the details on the product’s performance, installation processes, and warranties.
Make sure to ask about product warranties since residential roofing contractors who are certified for specific products are often able to offer the best warranties. For instance, Pacific West Roofing is a 5-star Certainteed SelectShingle Master which means we can offer the highest-rated warranty on this product for the roofs we install. This particular warranty also covers workmanship, which is another area to ask questions. Find out how long the product is guaranteed, but also if and how long the work is covered.
Gathering Estimates from Roofing Contractors
You’ve asked the basic questions about residential roofing services offered, but what every homeowner wants to know is how much the roof repair or roof replacement will cost. How to get an estimate from a roofing contractor is not mysterious, but there are some fine points to consider. There are many steps and products that go into any roofing project and all of these items should be reflected in an estimate. A few specifics you should see on a bid are the types of ventilation and flashing that will be used, where they will be used, cost, and assurance the materials will be new. Look for all materials to be the same quality. Using high-end shingles with low-rated flashing is sure to eventually produce leaks. Every product used, and every activity the residential roofing contractor will undertake should be written into an estimate so there are no surprises.
Doing your homework and research before you choose a residential roofing contractor is essential. But while the on-paper results can look perfect, there is always the variable of how well the people who will do the work will perform. While you can never know for sure if the workers pounding the nails are the best in the business, ask about their skills and training well before they are on your roof. The technicians and installers at Pacific West Roofing have undergone extensive training to ensure they are qualified to deliver the best workmanship. We’re always happy to talk to potential customers about our ongoing training requirements because we’re proud of the team we have and the beautiful work they do. Contact us to see if Pacific West Roofing is an option for your residential roofing company needs.